To enable JCB card payments on a Japan-based Stripe account, users must first receive approval from JCB. The approval process, which requires a live Stripe account and adherence to JCB's requirements, takes around three business days but can last up to three weeks. Once approved, users can accept payments from Discover and Diners Club cardholders as well.
To accept JCB card payments on your Japan Stripe account, Stripe must first request approval on your behalf from JCB.
New Stripe users
When you activate your Stripe account, Stripe will automatically submit your information to JCB for review.
Existing Stripe users
If you have an existing Stripe account, you can activate JCB in the Payment Methods section of your Dashboard, under Settings.
Clicking the Activate button will begin the activation process.
Note: if you do not see a button to activate JCB in your Payment Methods settings, this means that Stripe has already submitted your information to JCB.
Connect accounts and platforms
If you are using Connect and you need to onboard your connected accounts, see Accepting JCB payments as a Connect platform or connected account.
JCB review and approval
Review requirements
At a minimum, JCB requires the following in order to approve an account:
Review timeline
The review process takes around 3 business days, but it can take up to 3 weeks in some cases. During this time, you will not be able to accept payments from JCB cardholders.
JCB may require additional information about you or your business to complete their review. If this is needed, Stripe will reach out to you via email to let you know.
Technical limitations
- JCB payments must be in JPY
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Dynamic statement descriptors are supported for Kanji, but not for English or Kana. For English or Kana, Stripe will default to the default descriptor provided when you submitted your account application.
Acceptance
You can confirm your JCB acceptance status at any time in your Dashboard.
JCB rejection
Should JCB decide to reject an account, the decision is final. If you believe this to be a mistake, contact Stripe support.
Additional Information
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Connect: For more information about applying for JCB as a Connect platform and/or for connected accounts, see Accepting JCB payments as a Connect platform or connected account.
- Pricing for accepting JCB payments can be found on Stripe's Pricing page.
- Once you are approved to accept JCB payments, you can also accept payments from Discover and Diners Club cardholders.
- If you already have a direct, contractual relationship with JCB, reach out to us and we can review your case.
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JCB payments can also be accepted by Stripe accounts based in Australia, Canada, Hong Kong, New Zealand, Singapore, Switzerland, United Kingdom, United States, and all countries in the European Economic Area except Iceland.
- For more information in integration guidance, including onboarding connected accounts, see Integrating JCB payments on Japan-based Stripe accounts and the Cards section of the Stripe Docs.
- JCB, Diners Club and Discover will review your account from time to time and may change their approval decision in the future.
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Contact Stripe support with any additional questions.