When your business receives a card dispute (also called a chargeback), the cardholder's card issuer pulls the amount for the dispute from Stripe, as well as that network's dispute fees. We pass these on to you, the merchant, and debit your Stripe balance for the dispute amount plus the network dispute fee. This will appear in your balance history as a single balance transaction for the dispute amount and fee.
If you issue a full refund on a charge before a dispute happens, the cardholder can no longer dispute it. This means that you are protected against any future dispute or dispute fee.
Once a cardholder initiates a dispute, it is no longer possible to avoid the fee.
The fee for disputes varies by region and is listed in our Disputes Documentation. You can also find out more about this on our Pricing page.