Custom Email Domain

Note: This is an advanced, technical feature that requires working with your Domain Name Service (DNS) provider to accurately add your DNS records to your domain’s server. The requirements for this will depend on your DNS service and may vary accordingly. You should consult the documentation for your DNS service for specific instructions, and if there are issues with the configuration, we recommend that you reach out to your DNS provider directly.


You can now specify a custom domain in your Stripe account Dashboard from which Stripe will send emails to your customers.

You can use this feature to have emails sent to your customers from:

Getting set up

To start sending emails from your own domain, complete the following three steps:

  1. Add your domain in the Dashboard.

  2. Verify your domain to allow sending.

  3. Set your sending domain as your domain.