Integrate Stripe with Xero for invoice payments, enabling the use of credit, debit cards and ACH Credit Transfers for US accounts, and handling receipts. Additionally, add features such as splitting payments and resolving "invalid email address" errors.

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What payment methods can be used to pay a Xero invoice through Stripe?

You can use credit and debit cards (all major types accepted).

For US accounts, the Xero integration with Stripe also supports ACH Credit Transfers, but not ACH debits.

How do I set up the ACH Credit Transfers payment method with Stripe?

Make sure that you have set up US accounts in both Xero and Stripe.

Once logged in to Xero, click on your organization name on the top left. From there, click Settings > Payment Services > Add Payment Service, and select Stripe ACH bank transfers.

How are receipts handled if I connect to Xero?

Once you have connected your Stripe account to Xero, you can send receipts from Stripe.

If you would like to send a single, one-off receipt for a payment you received:

1. Go to the Payments tab and click the payment of interest.
2. Go to the Receipt history panel and click Send receipt.
3. Enter the email address you wish to send the receipt to.

You can also set up automatic receipts to automatically send email receipts to saved customers:

1. Go to the Settings tab and click Email receipts.
2. Toggle on for successful payments and/or refunds and click Save.

You can customize your receipts under Settings > Branding.

How can I split my payments?

If you are using the “Stripe ACH bank transfers” payment service in Xero, your customers will be able to make partial payments.

However, with the regular “Stripe” payment service, customers can only make full payments on a given invoice at this time. This has been noted as a feature request on the Xero Community page, and looks like it has gotten Xero’s attention. You can record your interest in this functionality here:

Online invoices - allow for a part payment / deposit on invoices

My customer is getting an “invalid email address” error.

This might be because the email address the invoice was sent to does not match the address in the contact record in Xero. Stripe validates the contact’s email address for payment.

Make sure that the email addresses match. A common error is that there might be a trailing space before or after the email address. This issue should be resolved once that space is removed.

To update the contact email address in Xero:

1. Go to Contacts > All Contacts.
2. Select the contact from the list and click Edit.
3. Edit the details in the email field and click Save