As a part of the updates to Singapore Verification Requirements in 2025, Stripe would be reaching out to you for more information about your business.
Please log in to your dashboard to view the required actions and review the resources below to learn more about the type of information you may need to provide.
Stripe will request information in two areas:
- Verification that the account representative holds a position of authority in the organization
- The ultimate beneficial owners of your organization
Stripe requests that you provide your UEN number on the dashboard. Based on your UEN, Stripe will utilize government directories like charities.gov.sg to retrieve information about your business. If the information provided on your Stripe account does not match the information provided on charities.gov.sg, or if your organization is not listed on charities.gov.sg, Stripe will request additional documentation.
Please review the sections below to understand what information you can share with Stripe for each requirement and how to share it.
If your organization is registered on charities.gov.sg
Business Representative
The business representative must hold a position of authority in your organization. The representative needs to be listed on charities.gov.sg as an office bearer, which could be any of the following roles: President, Executive Director, CEO, Treasurer, Secretary, Chairman, or Trustee.
If the key officers of your business do not match the information provided on Charities.gov.sg, you can share Government-issued documents (Annual Returns) or a notarized internal document such as board meeting minutes (issued/notarized in the last 12 months).
If the office bearers of your organization are unable to manage the Stripe account, Stripe requires a Letter of Authority (Template) signed by one of the Directors or Key Executives on charities.gov.sg, authorizing a designated person to be listed as the representative of their company (letter should be dated within the last 12 months). This designated person can then be verified as a representative on Stripe.
We will also require an ID of the authorizing person.
The business representative will be required to provide the following information:
- Proof of ID
- Proof of Address
- Proof of liveness
This information can be provided via Singpass on your dashboard. If you do not have access to Singpass, you can upload acceptable documents from this list.
Ultimate Business Owners
For charities and non profit organizations, all directors and key executives listed on charities.gov.sg would be treated as owners.
Stripe will pre-fill all the directors and key executives listed on charities.gov.sg, based on the UEN shared by you.
- If the list of prefilled owners is not accurate, you can also choose to edit this information manually. Stripe requests that you submit additional documentation that matches the updated information provided. You can upload one of these documents on the dashboard (issued/notarized in the last 12 months):
- A government registration document (such as annual returns)
- A notarized internal document (such as minute of meetings)
- A Certified Attestation using this template
- Stripe would require you to add IDs for all directors. If the document uploaded for verification does not contain the IDs for the directors, they would be required to go through KYC verification.
If your organization is not registered on charities.gov.sg
Business Representative
The business representative must hold a position of authority in your organization. If your non profit organization is not listed on charities.gov.sg, Stripe would require you to upload a proof of registration document.
If the name of your representative is not listed on this proof of registration document, you would be required to upload a letter of authority (Template) signed by one of the Directors or Key Executives on the proof of registration document, authorizing a designated person to be listed as the representative of their organization (letter should be dated within the last 12 months). This designated person can then be verified as a representative on Stripe. The key officer signing the letter should be listed on the proof of registration document.
The business representative will be required to provide the following information:
- Proof of ID
- Proof of Address
- Proof of liveness
This information can be provided via Singpass on your dashboard. If you do not have access to Singpass, you can upload acceptable documents from this list.
Ultimate Business Owners
For charities and non profit organizations, all directors and key executives of the organization would be treated as owners.
You would be required to key in the names and IDs of all directors and key executives of the organization and upload a document verifying this information. You can upload one of these documents on the dashboard (issued/notarized in the last 12 months):
- A government registration document (such as annual returns)
- A notarized internal document (such as minute of meetings)
- A Certified Attestation using this template