File a Complaint about Stripe's Services

Topic

How do I make a complaint about Stripe’s product or services?

Instructions

If you are a Stripe user and want to file a complaint about our services, reach out to Stripe Support and we will make sure to notify the appropriate team to address it promptly. Please include your account and contact details so we can get back to you as quickly as possible.

Users in GB and other EEA countries can refer to our Complaints Handling Policy, which provides more detail on working with Stripe or the Financial Ombudsman Service to resolve your complaint.