In 2017, Payable was acquired by Stripe. Since then we’ve ended support for Payable over time and rolled out a new service on Stripe Connect to support 1099 reporting and filing. As part of this transition, we ended self-serve access to Payable on June 15, 2021.
If you are a platform, that needs to access data from Payable, please visit our support page to get in touch with a support agent. Please note that we will not be able to provide forms to Connected accounts or contractors that request it directly through us—your team will need to assist them with any requests.
If you are a contractor, please contact your platform directly to access copies or request corrections to your tax forms. Your platform will need to make any requests on behalf of you.
Note: while we are transitioning between Stripe and Payable, there may be a delay in how quickly we’ll be able to process your requests. Thank you for your patience and understanding.
As a platform, you are generally obligated to keep and provide 1099 records for your Connected accounts and contractors for up to three years after the filing date.
This means that if you used Payable to file 1099s for:
2017 tax season, you should generally provide assistance up until early 2021
2018 tax season, you should generally provide assistance up until early 2022
Please talk with a tax advisor to confirm your exact requirements.
Even though you will no longer have access to Payable for this data directly, you can still access copies and make corrections by contacting Stripe support up until June 30th, 2024 which is after the period time that you are generally obligated to support your connected accounts.
By contacting Stripe support you’ll be able to
Bulk export pdf & csv copies of past 1099s
Download W9 forms
Correct & split past 1099s
For Connected accounts and contractors who had already accepted an invite and created an account on Payable:
Since they will no longer be able to access Payable for this data. Your team will need to assist them with any requests, Stripe will not be able to provide any forms or corrections directly.
We will not be able to provide forms to Connected accounts or contractors that request it directly through us.
To get in touch with support, please visit our support page.