Last updated: November 9, 2023
This article helped 88% of Stripe users solve their issue.
Some platforms allow you to update your payout information within Stripe Express, while others manage your payouts for you. In order to find out if you can edit your payout details - click on the profile icon in the top right corner which will bring you to your Account Page. Under Payout Details, you will see the platforms tied to your account.
You can select a platform and update where to send your payouts, and your bank account or debit card details. If the external account (debit card or bank account) in question has previously received a successful payout, you will be required to enter your previous external bank account details and a 6-digit SMS verification code to make any edits. If you no longer have access to your previous bank account details, see Update account without previous bank or card information
💡 Tip: If you don't see a payout details section, your platform manages all changes to your payout information including updates to your bank account and payout schedule. Please reach out to your platform for any changes to this information.
What can I do to prevent delays?
Keeping payout details up to date helps to prevent any delay in receiving payouts. To avoid delays, we strongly encourage you to update your payout information in advance of any changes and to update your debit card details before the card expires.
Who manages my Payout Schedule? How can I find out?
Payout schedules, or the timing of your payout (e.g. weekly, bimonthly, monthly), is managed by your platform and Stripe does not have visibility into each individual platform's policies or payout schedules. Please reach out to your platform to find out more information.