# Update bank account or debit card for payouts

To edit your payout details:
1. Log in to the [Stripe Express dashboard](https://connect.stripe.com/express_login)
1. Go to **Settings**
1. Scroll down to **Payout details** under the **Business details** tab
If your account has previously received a successful payout, you'll need your previous bank account details and a 6-digit SMS verification code to make changes.
- Keep your payout details up to date and renew your debit card before it expires to avoid payout delays.
- Payout details must be updated separately for each platform — details don't carry over between platforms.
## I don't have access to my previous bank account details
If you don't have access to your previous bank account details, see How do I update my payout account details if I don't have my previous bank or card details?.
## Seeing "we don't have enough information to verify your identity"?
If you see this error when trying to verify your identity, it means your account is missing some required information. To fix this:
1. Go to **Settings** in your [Stripe Express dashboard](https://connect.stripe.com/express_login)
1. Scroll down to **Personal details** and click **Edit**
1. Fill in your date of birth and SSN (or EIN for businesses)
1. Return to **Payout details** and try updating your account again
## A payout was sent to the wrong account
Once a payout is sent, Stripe is not able to cancel or redirect it. For more information, see My payout was sent to the wrong bank account.
## Seeing "contact your platform to send a validation code"?
This message means your platform needs to send you a verification code before you can update your payout settings. Contact your platform's support team and ask them to send a validation code to your email address.
If you're unsure who your platform is, check the name shown at the top of your [Stripe Express dashboard](https://connect.stripe.com/express_login).
## Who controls my payout schedule?
Your platform controls whether you can edit your payout timing — weekly, bimonthly, or monthly.
If your platform doesn't allow payout schedule editing, they control the timing directly. Contact your platform for more information about their payout policies.