Why do I need to update the information for my business?

Stripe regularly reviews and updates its verification requirements to provide best-in-class protections for users. For US businesses accepting card payments and for any individuals who ultimately own, control, or direct the business, we’re updating how we collect, validate, and verify business information. As a result, your business may need to provide updated information. Our goal is to help ensure your safe and uninterrupted access to the payments ecosystem.

What new information may be collected?

Sole proprietors and single member LLCs must provide their business address.

All legal entity types must provide an email for the account representative, including government entities and public companies.

Additionally, there are some changes to our SSN and ITIN requirements.

Field

Updated requirements

SSN or ITIN for US resident representatives

Last 4 digits required at onboarding for all connected account types.

If the last 4 digits fail verification, representatives will need to provide the full 9 digits.

SSN or ITIN from US resident representatives and owners

Full 9 digits required once payment volume exceeds $500K.

What are valid inputs for my business’s information?

Field	Updated requirements
Product description	Must be at least 10 characters long. Cannot be identical to the URL.
(Full) statement descriptor	Must be at least 5 and no more than 22 characters long. Must resemble the business information. Must not be a generic and well-known statement descriptor.
(Short) statement descriptor	Must resemble the full statement descriptor. Must not be a generic and well-known statement descriptor prefix.
Legal entity business name	Generic or well-known business names aren't supported.
Business profile name (DBA)	Generic and well-known business names aren’t supported. Must consist of recognizable words.
Person’s DOB	Age must be at least 13 years old and under 120 years old.
Person’s phone	Must be a valid phone number for the person specified.
Legal entity business phone	Must be a valid phone number for the business.
Company tax ID	Must be a valid and correct tax ID for the specified company.
URL	Required for any business using a website, app, social media page, or online profile to sell products or services. Must be in the correct format. Cannot be the URL for a generic business website (e.g. www.facebook.com). Must be reachable. The business information on your website must match the details provided to Stripe.

2024 updates to Canada verification requirements: FAQs

Why do I need to update my business information? Stripe regularly reviews and updates its verification requirements to stay current with financial…

2025 updates to Singapore verification requirements - Government Entities

As a part of the updates to Singapore Verification Requirements in 2025, Stripe would be reaching out to you for more information about your business…

Business verification requirements for Government Entities and Publicly Traded Companies in Canada

Government entities and publicly traded companies in Canada are required to provide information for the business entity and for the individual opening…