I can't find the micro-deposit verification code in my bank statement descriptor. What should I do?

Linked Financial Accounts

If you can’t confirm the verification code from your bank statement descriptor (e.g., if your bank doesn't properly display the statement descriptor), you can click "Send another deposit" on Stripe’s micro-deposit form. If your merchant doesn’t use Stripe’s micro-deposit form, please reach out to them directly for support.

If you click "Send another deposit” on Stripe’s form, we will then trigger a new set of two micro-deposits of varying amounts, which should post to your account in 1–3 business days. Either Stripe or your merchant will then prompt you to verify these amounts (rather than a verification code).

Are there alternatives to linking my financial account?

If you are trying to make a payment, you can generally choose other forms of payment that may work for you (e.g., credit cards). If you wish to pay by…

I don't remember my credentials—what should I do?

You should first work with your financial institution to recover and/or reset your login credentials. If you have your account information (account…

Who can access data that I've shared from my linked financial account, and for what purposes?

When you link a financial account, you are granting data access to Stripe and the following trusted entities: Merchants with whom you have consented…