Where is my first transfer?
There is a 7-day waiting period to process the first transfer. After that, you can configure your account to transfer your funds on various alternative schedules.
Why is my transfer delayed?
Most banks only process transfers on business days. Money sent on holidays or weekends may be available when your bank opens.
Why do transfers fail?
Many reasons: an issue with a bank account status, an incorrect bank account or routing/transit number. Learn more in the FAQ.
I've been asked to verify a transfer receipt. What now?
As a security measure, when your recipients reach high transfer volumes you must verify them before we send more transfers.