What options are available to me on my Stripe Dashboard? How can I navigate the dashboard?

I know my password but want to change it; how do I do that?

How can I reset my password if I have forgotten it?

I’m locked out of my Stripe account and don’t have my two-step authentication device or recovery code – what do I do?

How do I update the email address on my Stripe account?

Why does Stripe need my date of birth and the last 4 of my social security number?

Why does Stripe need to know about my company’s owners or directors? What information do I need to provide?

My tax ID says it’s unverified; how can I verify my tax ID in Stripe?

What information might I need to provide to verify my business in Stripe?

I’m getting an error message when trying to upload an ID or the upload is failing. How can I fix this? What are the requirements for the ID upload?

How do I transfer ownership of my Stripe account to someone else? What if they don’t have a Stripe account yet? What if the owner left the company?

How do I update my social security number or employer identification number in Stripe for tax ID purposes?

How can I change the business address on file for my Stripe account?

What two-step authentication methods do you support, and how do I set it up?

Why do I need to upload a scan or photo of my passport or driver’s license?

Where can I find my API keys in the Stripe dashboard? Who can see the API keys in the dashboard?

How long until my Stripe account is approved? How long does the application process take?

What should I do if I’m not getting Stripe emails?

I was notified that there was a login attempt on my Stripe account, and it wasn’t me or anyone on my team. What should I do?

How do I invite members of my team or others who need access to my Stripe account?

How do I transfer ownership of my Stripe account to a user who is already an Administrator on the account?

How do I transfer ownership of a Stripe account to a team member who doesn’t have Administrator permissions?

How do I grant ownership to an individual who isn’t already a user or team member on the Stripe account?

I received an invitation to add my ownership information to complete the Stripe account activation. Where do I go to complete the form?

What do I need to open another Stripe account in a different country?

I want to close my Stripe account. How can I do that?

What is the Letter 147C? How can I order a new copy of my business’s 147C?

Can I import my customers’ card numbers from another payment provider when I switch to Stripe?

Is Stripe a merchant account or a gateway? Do I need a gateway to use Stripe? What do I need beyond Stripe to accept payments?

What does the “Remember Me” checkbox on my checkout page do? How do I unenroll in “Remember Me”?

I chose the wrong country when completing my account activation. How do I go back and change it?

I need to whitelist Stripe with my bank. What ACH IDs should I provide them to do this?

How do I set up two-step authentication using a mobile app, like Google Authenticator or Authenticator Plus?

How do I set up two-step authentication using text messages?

Can I have emails sent to someone else on my team instead?

Does Stripe offer any discounts on Stripe fees if my business is a registered non-profit?

I’m using or want to use a plug-in or third-party integration with my Stripe account. How can I get help if I’m having trouble with it? Can Stripe help me with integration?

What does it mean when Stripe asks me to confirm my domain, and how can I do it?

How can I view my Direct Debit Instructions (DDI) in order to allow debits for negative balances?

Can I use Stripe if I’m under 18?

How do I move my existing Stripe account information to a new or secondary Stripe account?

I copied my Stripe account data to a new Stripe account and want it to function like the original account. What settings should I check or actions should I take to make sure everything is the same?

What are “beneficial owners” and “directors?” Who qualifies as a “beneficial owner” or “director?”

What if one or more owners of my business isn’t an individual, but rather a trust, holding company, or other legal entity?

If I work for a non-profit, what ownership information should I provide?

What ownership information am I required to provide for my publicly traded company?

What can I do if I don’t have all of the owner or director information available when signing up for a Stripe account?

What is Stripe’s data retention policy? How long does Stripe keep my information?

How can I exercise my right to make a data subject access request per the General Data Protection Regulation (GDPR)?

Can I change what time zone is displayed in my Stripe Dashboard?

What is the “emergency backup code” that is shown to me when I finish setting up two-step verification?

What if I decide to leave Stripe? Can I export my customer’s credit card data to send to my new payment processor?

Are all Stripe features available in every country? How do I learn about functionality that may not be available in my region?

How can I invite our company’s owner to fill out their information to complete the Stripe account activation process?

Do I need a website to use Stripe to process payments? What if I don’t have a proper website?

Does Stripe offer a mobile app for managing my account? Can I access the Stripe dashboard from my iPhone or Android phone?

What user roles are available to apply to team members? How much visibility does each permission type allow?

What is a Data Processing Agreement (DPA)? Where do I go to get my DPA?

Does Stripe offer phone and/or chat support?

How can I get notified by email for certain account activities?

Why did I receive a text from Stripe saying “Thanks for saving your payment information?”

A customer asked me to delete their information from the “Remember Me” feature. How can I do this?

Why does Stripe need to verify my business address? What kind of document(s) should I provide to confirm my address?

Can I use my social security number instead of an Employer Identification Number (EIN) if I’m a sole proprietor?

Do I need a separate business entity to sell a product on Stripe? Do I have to be an LLC or a Corporation to use Stripe?

I need to provide a merchant account number to obtain a seller’s permit or license. What is my merchant ID?

Are webhooks retried if they aren’t received successfully when sent, like if my server goes down?

What information must I have on my website to comply with Stripe’s and card networks’ Terms of Service?

Does Stripe round its fees? If so, what is the rounding logic?

How can I set up my FIDO U2F key for two-step verification?

How can I get in touch with Stripe’s DPO?

How is Stripe ensuring the adequate protection of European data transfers?

Can I use Stripe with my existing gateway or merchant account?

How do I make a complaint about Stripe’s product or services?

Can I use Stripe if I’m not a developer or don’t have a development team?

What does the “Remember Me” checkbox on the Stripe Dashboard login page do?

Why can’t I find my Direct Debit Instructions (DDI) in my Stripe dashboard?

Can I close an account with a negative balance or with funds that haven’t been paid out yet?

If I close my Stripe account, what happens to the payouts I have scheduled?

Can Stripe send me a W-9 form?

How does Stripe vet any third-party service providers they use to provide services?

Can Stripe provide my business a tear sheet for integration purposes?

How do I upgrade my OpenSSL to support TLS 1.2?

How do I upgrade my Stripe integration from TLS 1.0 to TLS 1.2?

How do I upgrade my Stripe integration from TLS 1.1 to TLS 1.2?

Where can I find logos for my website to tell my customers that we accept Visa, MasterCard, American Express, Diners Club, JCB, Discover, etc?

I work for a non-profit or charity, or otherwise have a bank account that needs two people to sign to allow debits. How can I get this form?