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I have a notice in my dashboard that I need to update my tax information, but I already provided the correct tax ID. What do I need to do?

When you submit your EIN and company name, we check it against the IRS’s database. If we don’t receive back a confirmation from the IRS that the legal name matches the EIN, we display a message in your dashboard requesting a corrected tax ID. Check to make sure that your business name and EIN exactly match the one provided by the IRS on form SS-4. If you can’t find your EIN, please see the IRS instructions for locating it.

Form SS-4

My submission matches my IRS information

If your information is correct but we still show an incorrect ID, check that you aren’t in one of the special situations listed below. Otherwise, we recommend getting in touch with the IRS to confirm that you have your correct EIN and exact business name. Be sure to double-check spelling, punctuation and spacing.

I updated my business name recently

The IRS may not have updated their database yet. In this case, we recommend using your old business name.

I have a new EIN that was issued in the past 3 weeks.

It may take the IRS time to update their database. Ignore the message for now and we’ll retry again.

I am an LLC

The IRS sometimes associates the EIN with your name instead of the name of your LLC. Try resubmitting with your own name.

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