# Not receiving email sent from Stripe

Not receiving an expected email from Stripe? Try these troubleshooting steps:
### Check or update your email address
Open the [Personal details page](https://dashboard.stripe.com/settings/user) on the Stripe Dashboard and confirm your email address is correct. If it’s not, click **Edit** in the **User** section and update it.
### Resend the email verification confirmation
If you didn’t receive a confirmation email to verify your email address:
* Open the [Personal details page](https://dashboard.stripe.com/settings/user) on the Dashboard.
* Confirm your email address is correct.
* Click **Resend verification email**.
### Look in your junk or spam folder
If you find the email in your junk or spam folder, mark it as “not spam” and save Stripe’s email address to your contacts.
### Check your email filters
* Using filters to help sort and manage your inbox? Check if a filter redirected the email somewhere other than your primary inbox.
* Using a company, corporate, or business email address? Third-party services could be blocking Stripe emails. Contact your company’s IT department or mail provider to confirm this and ask them to specifically allow @stripe.com.
### Confirm your inbox has space
A full inbox can prevent the delivery of emails, make sure you have enough space to receive new emails.
### Resend a customer receipt
If a customer didn’t receive a receipt email, find the [payment in the Dashboard](https://dashboard.stripe.com/payments) and click **Send Receipt** under **Receipt history**.
### Still having problems?
Reach out to your email provider to resolve the issue.