If Stripe is not able to automatically verify your identity, Stripe may request additional documentation in order to verify the individuals connected to a Stripe account. Users in in Europe, Australia, and New Zealand, will need to provide two separate documents:
For a list of document types for individuals per country see: Acceptable verification documents by country.
The information in these documents must match the information on your Stripe account. Confirm that the Stripe account personal information in your Dashboard is correct before documents are uploaded. Clicking Edit beside your personal details to make any changes.
Both Proof of ID and Proof of Home Address document uploads must be successfully reviewed and matched to the information in your Stripe account before your identity can be verified. Reviews can take up to 24 hours.
Each document must meet specific requirements in order to be accepted for verification.
Proof of Identity document requirements:
Document must be:
Proof of Home Address document requirements
Documents must be:
Due to the highly sensitive nature of your verification documents, Stripe can only accept documents which are uploaded through the Dashboard. Do not send documents by email.
In the Dashboard, banners will direct you to the correct location to upload any required documents.
For details about the business verification step, see Documents for business verification.
Our Privacy Policy explains how and for what purposes we collect, use, retain, disclose, and safeguard any personal data you provide to us.