If you are unable to activate your account with the business website, social media profile or mobile application you have provided, it may be due to one of the following reasons:

The URL you have provided is not reachable.

Our systems are unable to reach your business website, social media profile or mobile application. Please make sure that you provide the web address in the correct format, that it exists, and that there are no issues with your web server.

The URL you have provided might require domain verification.

You can find more on this topic here. The URL you have provided is generic or not acceptable. Please provide a URL that is specific to your business.