In addition to providing a valid business website, Stripe India users are required to submit additional URLs that clearly indicate: their product or service’s terms and conditions, the timelines for processing returns and refunds per the Guidelines on Regulation of Payment Aggregators and Payment Gateways, and their privacy policy.

What URLs are required?

In addition to a valid business website, the following URLs must be provided to activate your account:

• Terms and Conditions (T&C)
• Return/Refund/Cancellation policy
• Privacy policy

Return/Refund/Cancellation policy

The URL must contain information on:

• Whether the product/service is refundable or cancellable
• Where applicable conditions to qualify for a refund/return/cancellation, how to initiate the refund/return/cancellation and the timeline for processing the refund/return/cancellation
• Shipping/delivery policy