When unspent funds in a reusable receiver source are not attached to a payment, Stripe automatically creates a payment that is credited to your Stripe balance. The payment is labeled as “Automatic charge to reconcile unspent funds from customer” on the payment detail page in the Dashboard.
Automatic payments are created on the 15th of each month. Source funds that were received before the 1st of the previous month are included.
Date |
Event |
January 1st |
Customer pays $200 |
January 3rd |
Merchant charges $100 |
March 15th |
A payment of $100 is automatically created |
Customer overpayment: If the customer pays $110 for a $100 invoice, there will be a remaining $10 left in the source.
Customer underpayment: The option to auto-reconcile invoices within a margin of error and credit the difference is available in the Dashboard’s Automatic collection settings section. If the customer pays $90 for a $100 invoice and this option is not selected, the $90 payment will not automatically reconcile to the open invoice. You have the following options to manually reconcile the payment:
Create a new invoice of the exact amount of the available funds. For record keeping, consider voiding the original invoice.
Forgive the remaining balance of the invoice and only charge the amount received by clicking the “charge invoice” button on the invoice detail page. This will automatically create a credit on the invoice and forgive the remaining balance.
Request for the customer to send additional funds to the source.