Understanding fees for refunded payments

Depending on your fee schedule, refunds may incur fees, and Stripe's processing fees from the original transaction won't be returned. Additional fees may apply in some regions and payment types.


Depending on your fee schedule, you may incur fees to refund a charge. Additionally, Stripe's processing fees from the original transaction will not be returned in case of a refund.

A large proportion of the underlying cost of payment processing is driven by fees assessed by banks and payment networks (such as Visa and Mastercard). These networks set rules about which fees apply to refunded payments, and in many cases, banks and card networks keep the entire upfront cost of a refunded transaction. For some regions and payment types, refunded payments also incur additional fees.

We aim to make our pricing simple and transparent, and our standard fees include access to a variety of features such as fraud protection, reporting and other tools for managing your payments. To address these underlying payment processing costs and to continue providing these services as part of our standard pricing, we do not return our fees when a payment is refunded.

Additional information