The support centre can be found on the Help menu in the top right-hand corner of the Dashboard. If you don’t see a link to the support centre; it may not be available for your account yet.
From the support centre, you can view active and historical support cases, upload files requested by Stripe and respond to ongoing cases.
To view ongoing and historical cases, visit the support centre and these will be displayed in the table entitled "Support messages".
To respond to an existing support case:
Find the case on the "Active" tab of the "Support messages" table
Click on the case to view the case details.
At the bottom of the case details page is a text box where you can respond directly to the case.