We publish notifications whenever we create, update or resolve an incident on our status site. On 18 July 2023, we're launching an updated Status site which enables subscriptions on more communication channels.

To subscribe to email notifications:

1. Visit https://status.stripe.com 
2. Tap Subscribe to updates.
3. Click the email icon.
4. Enter in the email address that you'd like to receive notifications to.
5. Click Subscribe via email.
6. Select the notifications to specific product areas that you're interested in. The default is all. Click Save selection to update your subscription preferences.
7. You will receive a confirmation email. Confirm your email address by clicking Confirm your subscription in the email that you receive.

To unsubscribe, repeat steps 1 – 2 or follow the Manage your subscription link in any incident email. On the notification selection page, deselect all product categories and click Save selection, and you'll receive an email confirming that you've unsubscribed.

To subscribe to SMS notifications:

Message and data rates may apply.

1. Visit https://status.stripe.com 
2. Tap Subscribe to updates.
3. Click the SMS icon.
4. Enter in the phone number that you wish to receive notifications to.
5. Click Subscribe via text message.
6. Select the notifications to specific product areas that you're interested in. The default is all. Click Save selection to update your subscription preferences.
7. You will receive a confirmation SMS message. Reply with YES to confirm.

To unsubscribe, text STOP at any time.

To subscribe to Slack notifications:

Permission to install a new app on your Slack Workspace is required.

1. Visit https://status.stripe.com 
2. Tap Subscribe to updates.
3. Click the Slack icon.
4. Click Subscribe via Slack.
5. In the drop-down bar under Where should Statuspage post?, select the channel for notifications to be posted to.
6. Click Allow.
7. Select the notifications to specific product areas that you're interested in. The default is all. Click Save selection to update your subscription preferences.
8. In Slack, go to the channel that you selected and you'll see that the Statuspage app was added.
9. Invite @Statuspage to this Slack channel and you'll begin to receive notifications.

To unsubscribe, remove the Statuspage app from your Slack Workspace or from the specific Slack channel.

To subscribe to RSS/Atom feed notifications

1. In your feed reader, find and select the option to add a new feed.
2. Paste in "https://www.stripestatus.com/history.rss" for RSS or "https://www.stripestatus.com/history.atom" for Atom.