Our Connect product is a powerful API and set of tools used to route payments between a business, customers, and recipients who need to get paid. It powers payments for business models like marketplaces and software platforms.
There are certain restrictions on Connect for Stripe Thailand that you should be aware of:
We only support Standard Connect
Custom and Express Connect are only available upon request. Please reach out to our sales team if you are interested in this feature
For Custom Connect integration, to ensure a seamless user experience, we recommend using our Connect onboarding – if using API integration, selfie verification is not supported and you will need to redirect the user to the Connect onboarding to complete the selfie verification
We do not support top-ups to your platform account
We do not support separate charges and transfer
We only support cross-border platforms (i.e. platforms outside Thailand with connected accounts in Thailand and vice versa) with no application fee
Express and Custom accounts belonging to certain industries are not supported
| Platform Account | Connected Account | Payment Method | Does Platform Collect Application Fee? | Supported by Stripe? |
| Thailand | Thailand | Credit cards, debit cards, PromptPay | Not applicable | Yes |
| Thailand | Outside Thailand | Credit cards, debit cards | Yes | No |
| Thailand | Outside Thailand | Credit cards, debit cards | No | Yes |
| Outside Thailand | Thailand | Credit cards, debit cards, PromptPay | Yes | No |
| Outside Thailand | Thailand | Credit cards, debit cards, PromptPay | No | Yes |
Stripe accounts based in Thailand might have limited support for most plugins (i.e. Shopify, Magento, and WooCommerce).
You may wish to reach out to your respective plugin to find out more about supporting Thailand on Stripe if you have more questions.