Stripe Thailand support for marketplaces : Stripe: Help & Support

Stripe Thailand support for marketplaces

Our Connect product is a powerful API and set of tools used to route payments between a business, customers, and recipients who need to get paid. It powers payments for business models like marketplaces and software platforms.

There are certain restrictions on Connect for Stripe Thailand that you should be aware of:

Depending on your preferred integration, we may require you to engage with our sales team.
To ensure a seamless user experience, we recommend using our Connect onboarding – if using an API integration, selfie verification is not supported and you will need to redirect the user to the Connect onboarding to complete the selfie verification
We do not support top-ups to your platform account
We do not support separate charges and transfer
We only support cross-border platforms (i.e. platforms outside Thailand with connected accounts in Thailand and vice versa) with no application fee
Connected accounts belonging to certain industries, for whom the platform is responsible for incurred losses, are not supported

DIRECT CHARGES

Platform Account	Connected Account	Payment Method	Does Platform Collect Application Fee?	Supported by Stripe?
Thailand	Thailand	Credit cards, debit cards, PromptPay	Not applicable	Yes
Thailand	Outside Thailand	Credit cards, debit cards	Yes	No
Thailand	Outside Thailand	Credit cards, debit cards	No	Yes
Outside Thailand	Thailand	Credit cards, debit cards, PromptPay	Yes	No
Outside Thailand	Thailand	Credit cards, debit cards, PromptPay	No	Yes

STRIPE THAILAND PLUGINS

Stripe accounts based in Thailand might have limited support for most plugins (i.e. Shopify, Magento, and WooCommerce).

You may wish to reach out to your respective plugin to find out more about supporting Thailand on Stripe if you have more questions.