# Sample due diligence letter sent to inactive connected accounts with unclaimed balances

Inactive connected accounts with an unclaimed balance are sent a letter from Stripe notifying them that their account is inactive, the balance of the account, and instructions for how to respond.
The PDF below is a sample, not an exact representation, of the letter that will be physically mailed to your connected accounts.
[Stripe Sample Due Diligence Letter.pdf](https://media.stripe.com/a5e2c95d0d60e1b20fe3c641558c92abbbd2f8b6ab236a213ff6a9ed533231ce.pdf)