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Refunds with ACH payments

ACH refunds must be initiated within 90 days after the original payment. Similar to the delays introduced to payments with ACH, refunds will also require additional time to process—typically 4-5 business days.

A refund can only be processed after the payment process has completed. For example, if a refund is initiated immediately after a payment is made, there will be a 4-5 business day delay before the refund transfer process begins.

The ACH terminology doesn’t actually support labeling a return transfer specifically as a “refund” so refunds made on ACH payments are processed as credits and labeled with type PPD for individual customers and CCD for business customers.

Partial Refunds

Partial refunds on ACH payments are not possible using the Stripe dashboard but can be processed through the API.

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