Refunds for ACH payments

How do refunds for ACH payments work?

ACH refunds must be initiated within 90 days after the original payment. Refunds for ACH payments take longer to process: between 4-5 business days. These refunds will be processed as credits with either a “PPD” or “CCD” label on the statement.

A refund can only be processed after the payment process has completed. For example, if a refund is initiated immediately after a payment is made, there will be a 4-5 business day delay for the charge to process first, then another 4-5 business days for the refund transfer process.

Did this answer your question? Yes / No

Thanks for your feedback!

We’re sorry this didn’t answer your question. We're here to help. Contact us ▸