# Issuing: Who to contact for support with cards 

**Issuing Card Support**
Due to the different logos displayed on the back of our Issuing cards, it can oftentimes be unclear who end users should contact for support issues (for example Stripe, Visa, or their platform)
Below we’ve outlined who your point of contact should be with Issuing cards depending on your use case.
**End-user**
If you have been provisioned a card by an entity, you would need to reach out directly to them for support issues. Please note, Stripe is not able to assist end users directly.
**Platform user**
If you are fielding questions from end users of your provisioned cards, you can [Contact Stripe](/contact/login) for support. Please ensure you inform your cardholders that they would need to reach out to you for support issues.