Issue a refund to a GoFundMe campaign donor

To issue a refund to a donor:

  1. Log into your Stripe Dashboard.

  2. Navigate to the Payments area of your Dashboard.

  3. Click on the donation you want to refund.

  4. Click Refund.

  5. Refund either the full amount or a portion of the full amount, select a reason for the refund, then click Refund.
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Additional Information

  • Refunds can be issued for the full amount of the donation, or for a partial amount.

  • If you cannot find the donation you are looking for, try clicking View All Payments at the bottom of the Payments page.

  • Refunds take 5-10 days to appear on a customer's bank statement.