Identifying 1099 forms that need attention

Overview:

This article outlines how to gather connected accounts that will need to update some part of their tax information, before filing, by using the Stripe tax dashboard. Most connected accounts that 'need attention' have an address that is missing information or a TIN that is not verified with the IRS. The process outlined below will help you identify both types of accounts.

unnamed image

Step 1: Logging into the system

Log in to your account to be taken to your home dashboard.

unnamed image

Step 2: Navigating to the dashboard

Click the Connect tab and then "Tax Forms". You must have Admin or Tax Analyst permissions to view the tax dashboard:

unnamed image

Step 3: Navigating to "Needs Attention"

Under the "Tax Forms" header there are five tabs: All, Needs Attention, Ready, Filed, Export and Imports. For this process, we will focus on the “Needs Attention” tab

unnamed image

Step 4: Filter forms that "Need Attention"

  1. Click the Filter button in the top-right corner

  2. Click ‘Needs Attention’

  3. Choose ‘Any Reason’

  4. Select 'Done'

This will filter all forms that have one of the following causes for the ‘Needs Attention’ status: Address, Business Name, TIN – Any Reason, TIN – Missing, TIN – Mismatch, or All.

unnamed image

Step 5: Exporting the "Needs Attention" users

Once you have filtered out which users need attention, you’re ready to export those out of the dashboard and into either a CSV file or PDF. If you’re going to edit the users' information in bulk and import the updated information back into the system, it is recommended to export using the CSV method. To do this, click "Export". Once you’ve clicked "Export", you will be prompted to select either CSV or PDF.

unnamed image

Step 6: Pop-up modal to select form and TIN information

After you have selected the format of the file you want to export, a pop-up modal will appear for you to select which type of forms you want to export and if you want to include the TIN number. The type of form is auto-selected from your preferences, and the TIN is toggled off automatically. If you want to download the user's TIN, click the toggle button to download. This will turn purple once it is toggled on. Next, click Export in the bottom right of the pop-up modal. 

unnamed image

Step 7: Confirmation pop-up modal

After you have clicked the Export button, a pop-up modal will appear to let you know that your CSV export has successfully started. Click the Close button to exit this pop-up. Now you’re ready to grab the exported results.

unnamed image

Step 8: Navigating to the Exports & Import tab

After closing the pop-up modal, you will be taken to the Exports & Imports tab automatically. The newest export will be at the top of the list

unnamed image

Step 9: Downloading your file

The connected accounts included in the CSV can be used as part of outreach campaigns by your platform to help gather updated information.