# I forgot my username or email address

### Stripe Dashboard users
* Your Stripe account username is the email address you used to register. If you’re not sure which email address you used, search your inboxes for previous Stripe emails to confirm.
* If you’re still having trouble signing in, visit Trouble signing in for more troubleshooting ideas.
### Express dashboard users:
* If you don’t remember the email address that you signed up with, search for past emails about confirming your tax information for paperless delivery. Otherwise, you’ll need to check with your platform to confirm the email address that is associated with your Stripe account.
* For more details, refer to our Express login support page.
### Custom dashboard users
* This means your business is connected to a platform that uses Stripe to process payments, but that platform fully controls your account and dashboard experience.
* Use that platform to access your account dashboard.
* If you require any support with your dashboard or Stripe account, reach out to your platform directly.