# I can’t perform some payment functions on the Stripe Dashboard mobile app or the Stripe Terminal app

It’s likely that you don’t have the right permissions to do so. You’ll need to get in touch with the administrator of your account to update your [role](https://docs.stripe.com/get-started/account/teams/roles). You should also ensure that you have the latest version of the Stripe Dashboard mobile app or the [Stripe Terminal](https://docs.stripe.com/terminal/payments/ready-made-apps) appinstalled on your device.
If you cannot create a payout and the message is: "Please verify your phone number to create payments via the Dashboard." You can complete the phone number verification [here](https://dashboard.stripe.com/phone-verification) and payouts will be enabled afterwords.