# How to access and review your inactive account report

### Who can access
Admin and Tax Analyst roles are needed to access the report. We'll send an email to all users with Admin and Tax Analyst roles informing you that you have inactive accounts with unclaimed balances in scope for the upcoming escheatment cycle.
### How to access
You can access the latest inactive accounts report by going to the **Settings** page, navigating to the **Compliance and documents** section, and clicking on the [**Unclaimed Balances**](https://dashboard.stripe.com/settings/unclaimed-balances) tab.
To download the most current report, click **Download latest report**. The naming convention will indicate the quarter that the report relates to (for example, “Unclaimed balances report 2024 Q3”).
Note - Stripe may send you an updated inactive account report during active escheatment cycles - see this article for more information.
### How to review
The reports will be available for download in .csv format. We recommend reviewing the report to confirm whether you agree with the information. Some checks you might want to perform include reviewing whether:
* the users listed had any activity with you (e.g., they wrote into support, logged into your dashboard, reached out to you in any other capacity)
* the balances shown are accurate
* you have identified the account as fraudulent
* you have a compliance hold on the account
**Inactive Account Report Fields & Definitions**
- **Field**
- **Definition**
---
- Business name
- Name of inactive user
---
- Account ID
- Account ID of inactive user
---
- Unclaimed balances status
- Indication of where the user is in their unclaimed balance journey
---
- Unclaimed balance
- Total balance available on the user's account. Users can have different types of balances (e.g. stored value, payment processing, etc.)
---
- Filing state
- State where the user's funds will be remitted to. The user’s state determines their filing deadline
---
- Fraudulent account
- Known fraudsters are not able to claim their funds. These users are not contacted, and all funds are escheated to Delaware (regardless of user’s address)
---
- Last activity date
- Stripe’s last known date of activity for the user
---
- Last activity type
- Stripe’s last known type of activity for the user. Examples include: Support contact, Log in, Payout, and Balance Transfer
---
- Filing deadline
- The date by which Stripe must send the funds to the state and complete its filings.
**Inactive Account Report Unclaimed Balance Statuses**
- **Status**
- **Definition**
---
- Inactive - contact required
- User’s last activity date has passed the user’s state’s dormancy limit, and therefore the user is within scope of escheatment. User’s balance meets the threshold for due diligence, and is therefore eligible for contact by Stripe.
---
- Inactive - contact not required
- User’s last activity date has passed the user’s state’s dormancy limit, and therefore the user is within scope of escheatment. User’s balance does not meet the threshold for due diligence, and is therefore not eligible for contact by Stripe. These users will not be contacted by Stripe, however their funds will be escheated.
---
- Contacted
- User has been contacted by Stripe via physical mail. Users are notified that their funds will be escheated if they do not perform a valid activity.
---
- Funds remitted
- User’s funds have been escheated to their state.
If you have reviewed the inactive account list and agree with the information in the report, there is no further action needed from your side. However, if you don't agree with the information in the report, you can [request corrections.](/questions/how-to-request-a-correction-for-your-unclaimed-balance-inactive-account-report-from-stripe#:~:text=Submit%20a%20correction%20request%20through%20Stripe%20Support,tab%2C%20and%20select%20Submit%20Request.)