How do I check my Stripe Terminal card reader’s firmware / configurations?

BBPOS WisePOS E:

  • Swipe left for the settings drawer

  • Click “Settings”, enter the Admin PIN (07139)

  • Click “Diagnostics” and check “Firmware” and “Config version”. You can also see our instructions here.  

BBPOS WisePad 3:

You can check this either on the card reader or via the point of sale application.

  • If checking from the card reader, hit the Settings button and use the arrow keys to navigate to Firmware # and Config Version. (Note: the firmware listed on this menu is a slightly truncated version vs. the ones listed in our documentation)

  • If you’re checking from your application, use the check deviceSoftwareVersion (iOS) and softwareVersion (Android) methods.

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