How do I capture a bug report on a smartPOS reader
Instructions below for capturing diagnostic information on a BBPOS WisePOS E or Stripe Reader S700 for troubleshooting system or hardware issues.
- Swipe left for the settings drawer
- Click “Settings”, enter the Admin PIN (07139)
- Click “Sharing device report”
- Enter information about the issue that you’re seeing
- Press submit
Please let Stripe support know the report is submitted and our engineering team can retrieve this on our end.
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