Once you successfully complete account activation, you will see GrabPay enabled for your Stripe account, and you can start accepting GrabPay payments via the Payment Intents API or Stripe Checkout.
Standard Connected Accounts or Users not using Stripe Connect should already have GrabPay enabled.
As a next step, please go to the GrabPay docs to start integrating.
If you are unable to see “GrabPay” in the list of Live or Eligible Payment Methods, please recheck that your account details are correct and have been verified. If you require more help, please contact Support.
GrabPay is currently not available for merchants outside Singapore and Malaysia.
Your Standard Connected Accounts should already have access to GrabPay. If they need more help, please ask them to contact support directly.
If you have Custom or Express Connected Accounts, you can request the GrabPay capability for your connected accounts.
Your Standard Connected Accounts should already have access to GrabPay. If they need more help, please ask them to contact support directly.
If you have Custom or Express Connected Accounts, please contact Support for next steps.
Your Standard Connected Accounts should already have access to GrabPay. If they need more help, please ask them to contact support directly.
If you have Custom or Express Connected Accounts, please contact Support for next steps.
Once you start to receive live payments with a payment method, it will move from the “Eligible” section to the “Live” section on your payment method settings dashboard.
Related Links
For country and currency availability, please refer to: https://stripe.com/docs/payments/grabpay/accept-a-payment
For the latest on local pricing on GrabPay, please refer to:
GrabPay follows the Restricted Business Lists set by Stripe in Singapore and Malaysia
For transaction limits by country and GrabPay wallet type, please refer to: https://stripe.com/docs/payments/grabpay/accept-a-payment
GrabPay is currently not supported on Stripe Billing and recurring payments. For users accepting charges via Shopify, WIX, WooCommerce, and other Stripe Partners, please check with these Partners directly if they support GrabPay.
For the latest on feature availability, please refer to the Payment Method Properties section here: https://stripe.com/docs/payments/grabpay#refunds.