Billing data is available within a few hours for most charts on the Dashboard, down from 24-48 hours. Charts with the lightning bolt icon in the bottom right corner receive faster updates.

Are all users eligible to opt in to the public preview?

The majority of Stripe merchants are eligible to opt in to the public preview. During the preview period we are working to add fresher data support for merchants in India and some merchants with complex integrations. If you believe you should be eligible to opt into this feature, use the Give feedback button on the Billing overview page.

How can I turn on/off fresher data?

Click Configure on the Billing overview page to open the Configure metrics modal. Toggle Faster data updates on or off. The change takes effect immediately.

Which charts update at the faster speed?

Any chart with the lightning bolt icon will update at the faster cadence. Most charts in the Revenue, Subscribers, Trials, and Churn tabs are updated to use fresher data.

Will the data in the new and older versions of charts match?

Charts with fresher data use an improved analytics pipeline to generate data. For most users, Billing Analytics data will match the previous, slower charts 100%.

However, we fixed a number of bugs to make Billing Analytics more accurate and this may change some data. Here’s more information on the relevant changes:

• When using the pause subscription when trial ends without payment method Billing feature along with the count subscriptions as active at subscription start Billing Analytics setting, the old pipeline sometimes incorrectly counted a paused subscription as churned. The new pipeline correctly counts these subscriptions as paused,which may lead to lower churn rate values across all Churn metrics.
• We fixed a bug where a subscription that started and stopped multiple trials was sometimes incorrectly counted as active. This fix may cause your active subscriber count and trial conversion rate to decrease but is more accurate. The change can have a cascading effect on average revenue per user (ARPU) and lifetime value (LTV).
• When a subscription is updated a large number of times, the previous analytics pipeline capped the number of updates it considered in its calculations. The new pipeline doesn’t apply the same cap, so all metrics should be more accurate.
• For trials ending near a day boundary like 11:59:59 PM PST, in certain cases the new pipeline will attribute the event to the following day. This may result in slight differences in daily monthly recurring revenue (MRR), but will not change overall MRR.
• A trial will always be counted even if it contributes nothing to monthly recurring revenue (MRR), including when a subscription or subscription item-level coupon leads to a 100% discount. This normalizes coupon interactions with trials and corrects several confusing behaviors. If you heavily use coupons on trials which cause the MRR value to be 0, this change could have an effect on your New Trials and Trial Conversion Rate metrics.

If you believe there are discrepancies in your metrics not accounted for by the changes above or have other questions about your data, use the Give Feedback button on the Billing overview page.

What else can I expect during the public preview?

• Charts without the lighting bolt icon and reports downloaded from the Revenue tab will still have a two-day delay.
• When you drill down into a metric, you won’t be able to sort by customer name.
• Data in Stripe Sigma and Stripe Data Pipeline will be unchanged and therefore not be as fresh as the data in the charts. Read more about data freshness for those products in our docs.

How can I provide feedback?

Use the Give Feedback button on the Billing overview page.