# Enable Stripe Support for recipient payout issues

If you pay recipients covered by [Stripe’s Recipient Notice](https://stripe.com/legal/connect-account/recipient), you can authorize Stripe to provide limited support to those recipients on your behalf for failed, missing, or delayed payouts. Recipients must contact you directly for all other questions or support needs.
## What happens when you enable Stripe Support
* Recipients can contact Stripe about missing, failed, or delayed payouts.
* Stripe can collect required information and help resolve these issues directly with recipients.
## How to enable Stripe Support
1. Open the [consent form](https://dashboard.stripe.com/support/forms/recipient_tos_support_consent).
1. Check the consent checkbox.
1. Click **Confirm consent**.
## What you authorize Stripe to do
By enabling Stripe Support, you also consent to Stripe taking actions as needed with respect to transfers of platform funds that you initiated in order to help resolve these payout issues.
You can rescind your consent at any time by contacting Stripe Support.