# Corporate Card: My transaction was declined

If you encounter an unexpected decline, we suggest you check your card settings for these common causes and troubleshooting tips. You should also receive an SMS with the reason for each declined transaction.
* **Credit limits:** Transactions will not be authorized if they would bring your Stripe Corporate Card balance higher than your current credit limit.
  * You can make more frequent payments to free up additional credit for use during your statement cycle.
* **Frozen cards:** When a Stripe Corporate Card is frozen, all subsequent purchase authorizations on that card will automatically be declined.
  * You can unfreeze a Stripe Corporate Card at any time through your Stripe Corporate Card dashboard.
* **Spending limits:** The spending limit on the card has been reached and/or the transaction is in one of the blocked categories set for the card.
  * If you need these settings to be adjusted, please reach out to an administrator on your account.
* **Zip or CVC mismatch:** The incorrect CVC or zip code information was provided during checkout.
  * You can confirm the CVC and ZIP in the [Your Card](https://dashboard.stripe.com/corporate-card/me) section of the Dashboard, and retry the transaction by providing the correct zip code and cvc information.
A transaction showing a “**canceled**” status is not the same as a decline. A canceled transaction means that the transaction was authorized successfully but the funds were ultimately not captured. You can learn more about canceled transactions here:
Corporate Card: My transaction was canceled