GoFundMe is available by email within five minutes. Their team can answer questions on the following:
How GoFundMe works
Running a successful campaign
Managing a campaign
Fundraising tips
Connecting to Stripe
Stripe are best positioned for payment-related questions, such as failed donations, missing withdrawals, fraud, chargebacks and general payment processing. To make sure that we can respond to you as effectively as possible, please:
Ensure that you are logged in before contacting us. You will be prompted to do so on our Contact page.
Include as much information as possible (charge IDs such as chXXX and payout IDs such as poXXX).