GoFundMe is available by email within 5 minutes. Their team can answer questions on the following:
How GoFundMe works
Running a successful campaign
Managing a campaign
Fundraising tips
Connecting to Stripe
Stripe are best positioned for payment related questions e.g. failed donations, missing withdrawals, fraud, chargebacks, and general payments processing. To make sure we can answer you as effectively as possible, please:
Ensure you are logged in before contacting us. You will be prompted to do so on our contact page.
Include as much information as possible (charge IDs like chXXX and payout IDs like poXXX).