Learn about data sources and why some reports show different numbers.
Dashboard exports, like the Payments Tab Export, reflect real-time data, while Stripe Reports undergo data processing, which delays availability. The specific timing of report availability depends on the report type. When comparing these data sources, check that data from the same time period has been fully processed in both systems.
Differences between these exports might be due to several factors:
- Different time periods being compared
- Different time zones used in calculations
- Variation in which fees are included in each report
- Data processing delays in Stripe Reports
- Other accounting factors specific to each report type
Comparing exports from the Payments tab to Stripe Reports
Use Stripe Reports to reconcile all activity on your Stripe account. The Payments tab allows you to find payments and perform actions on them.
Differences between these reports and export types typically stem from several factors including the time periods compared, the time zones used in calculations, which fees are included in the reports, and other reporting parameters. Understanding these differences can help ensure accurate financial reconciliation.
Comparing payouts from Balances and the Balance Summary report
You can use two different methods to review your list of payouts:
- Balances Export: The Balances page payout export
- Balance Summary Report: The Balance Summary report payout download
For accurate comparison between these reports, follow these guidelines:
- Set both exports to use the UTC time zone for consistency
- Select identical date ranges for both reports
- Compare the payout amounts, dates, and frequency to verify alignment
The payout reconciliation report can be used if automatic payouts are enabled to reconcile the transactions included in each payout.
Comparing the All Activity export to the Balance change from activity Report
These two reports show your account's financial activity, but with a key difference:
- Balance Change From Activity Report: Excludes payouts from its data
- All Activity Export: Includes payouts in its data
To download the Balance Change From Activity report, navigate to the Balance Summary section, find the Balance change from activity section and click Download.
For the All Activity export:
- From the Balances page, click the All Activity tab, click on Export, select UTC for the time zone, then click Export to download the All Activity Report
- Once downloaded, open the file, then filter on Type to exclude any payout transactions
- The filtered All Activity report should now match the Balance Change Activity Report