Starting April 1, 2024, we will decrease our domestic card processing fees for Australian businesses on standard pricing from 1.75% + A$0.30 to 1.70% + A$0.30 for online (Card Not Present) payments, and from 1.75% + A$0.10 to 1.70% + A$0.10 for Stripe Terminal (Card Present) payments.

FAQs

Why are these fees decreasing?

This change is enabled by least-cost routing. In most cases, when your customers pay with debit cards issued in Australia, two card networks are presented for each transaction. Stripe generally routes to the network with lower average cost when feasible, and passes those savings on to you. Learn more.

What types of transactions does this affect?

This change applies to successful domestic credit or debit card transactions processed through Stripe for all card networks including Visa, Mastercard, American Express, eftpos, JCB, and UnionPay. There is no change to processing fees for international cards.

Which businesses are impacted by this change?

These changes apply to all businesses on Stripe’s standard pricing plan. If you’re on a custom pricing plan, there will be no changes to your current pricing.

I’m a Connect Platform. How does this impact my connected accounts?

If you use Connect with Standard accounts, these changes will apply to the Stripe fees for your connected accounts. Stripe will automatically notify your connected accounts about the changes. There’s no action needed from you, but you are welcome to share additional communication with them about the change.

If you use Connect with Custom accounts, these changes will apply to your Stripe fees starting April 1, 2024. You are responsible for any updates to your own pricing in line with these changes, and for communicating with your users.

How can I understand which of my connected accounts are impacted?

To understand which of your connected accounts are impacted, please reach out to us.  

How can I calculate the impact of these fee changes to my business?

The best way to calculate the impact these changes might have to your business is to use the Stripe Dashboard.

To understand the impact of international cards pricing:

1. Go to the Reports section of your dashboard
2. Click on “Download” located at the top right hand of the “Balance change from activity” module
3. Export your activity to a .CSV file and ensure that “Card country” is selected as a column
4. Starting April 1, 2024, all transactions where “Card country” is Australia would be subject to the new fees.

Why did I get this notice?

This support page provides you with more details on the notice we sent you describing changes to certain fees. That notice is a legal notice sent to Stripe users, even those who have unsubscribed from optional marketing notices. You cannot unsubscribe from legal notices, but if you’d prefer not to receive any further legal notices from Stripe, you can close your account by following these steps.

Your continued use of Stripe's services after April 1, 2024 is subject to these fee changes. Any termination rights you have under your agreement with us are unaffected by this change.

Do I need to take action?

There’s no action necessary for you at this time and these changes will automatically apply to your business and/or your connected accounts on April 1, 2024.

Contact support

If you have any other questions, please reach out to us.