# How do I log in to my Stripe Express account?

You can log in to your account by visiting [connect.stripe.com/express_login.](https://connect.stripe.com/express_login) You’ll be prompted for your email address and 6-digit verification code to log in.
If you accessed your Stripe Express account via your platform portal, you can continue to log in that way. You'll need to enter a 6-digit verification code that will be sent via SMS to the phone number associated with your account, or by email to the email address associated with your account.
For more information about logging into your Express Dashboard via the Stripe Express App, see Is Stripe Express available for mobile on iOS and Android?
## What if I don't remember the email address I used?
If you don’t remember the email address that you signed up with, check your inbox for past emails about confirming your tax information for paperless delivery. Otherwise, you’ll need to check with your platform to confirm the email address that is associated with your Stripe account.
## What if I no longer have access to the email or phone number?
**If you've changed or no longer have access to your email**, you can still enter your old email in the [Express login page](https://connect.stripe.com/express_login), then select the **Send a code to your phone** option to authenticate via phone.
**If you’ve lost or updated your phone number**, enter your email in the [Express login page](https://connect.stripe.com/express_login), then select the **Send a code to your email** option to authenticate via email.
Once you’ve logged in to the Express Dashboard navigate to the **Profile settings** tab and update the email/phone number listed in your **Authentication details**. Only one contact method can be updated at a time.
See Stripe Express login errors and how to fix them for more login tips.
## What if I no longer have access to both email and phone number?
Reach out to your platform directly to request an account ownership transfer. The platform can reference [Change the owner of a connected account](https://docs.stripe.com/connect/dashboard/change-connected-account-owner).
## [Custom](https://docs.stripe.com/connect/custom-accounts) dashboard users
* This means your business is connected to a platform that uses Stripe to process payments, but that platform fully controls your account and dashboard experience.
* Use that platform to access your account dashboard.
* If you require any support with your dashboard or Stripe account, reach out to your platform directly.