Updating your bank account while a payout is in transit

You can update your bank account at any time. However, if your payout is already in transit, it will be paid out to your old bank account and not to the new account.

Payouts are created in advance of their post date to ensure that funds reach your bank account on the date that they are expected. If a payout is appearing in your account as in transit or paid, updates made to your bank account information will not apply retrospectively to these payouts and will only apply to the next payout.

IF THE OLD BANK ACCOUNT IS CLOSED

If the bank account your payout was sent to is closed, the payout will be returned and paid out to your new account. This can only happen when the funds actually arrive back to Stripe, as your platform partners with Stripe for secure payments.

If you updated your bank account while a payout is in transit, wait five business days before getting in touch as it is highly likely your payout will be returned.

Additional information

You can check the status of your payouts in your account.