Understanding changes to my payout delivery date

Payout date keeps getting changed and postponed

If your payout date keeps getting pushed out to a future date, this is most likely due to outstanding account verification requirements required from the owner of the your account. In order to resume processing payouts, the owner of the account should check for both a notification banner in their platform account's payment settings or their email to see if additional information has been requested.

Payout taking longer than expected to be paid

  • Your first payout takes between 7 to 14 days, depending on your business industry. Your first payout deviates from your normal payout schedule and will arrive in your bank account after the waiting period has been satisfied.
    • You can confirm your payout schedule and estimated payout timing by navigating to the payouts section of your account.
  • Understanding your payout schedule. Several elements influence when your charges will be deposited (paid out) into your bank account.
  • Minimum payout amounts for certain currencies. Certain currencies have a minimum payout amount that your account balance needs to exceed before a payout can be initiated.

Payout speed is too slow.

Payouts are deposited following your payout schedule. This schedule cannot be sped up.